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Community engagement in humanitarian aid

Community engagement in humanitarian aid
Photo: Bruno Abarca

Community participation is a subject that the humanitarian system has been failing year after year since the beginning of time, due to a lack of political will, despite well-intentioned efforts.

A revolution come to nothing: participation as a tool

Participation as an influence on decisions when there is no hurry?

The core humanitarian standard highlights the importance of community participation. Indeed, it states that people and communities affected by humanitarian emergencies should be able to influence decisions about the humanitarian assistance they receive and be an active part of the humanitarian response. However, it is also logical to understand that the level of community participation in an emergency humanitarian response cannot be the same as in development programs. Long-term interventions allow for a greater scope and transformative ambition that is unthinkable in acute crises.

Participation as dialogue

The Grand Bargain began with a very high level of expectation around a "participation revolution", which gradually declined. In this pact, the people affected by a humanitarian emergency are placed, at least declaratively, at the center of humanitarian decision-making. Indeed, there is even talk of actively involving them in the entire decision-making process. To this end, it is proposed that there should be an ongoing dialogue with individuals, local stakeholders and vulnerable communities through the channels they prefer and with which they feel most confident. This dialogue serves several purposes:

  • Provide key information to affected people about risks, threats, protection services and available humanitarian assistance, and how to access it. This is to enable people to make informed decisions for their safety and survival.
  • To learn their views and perspectives on the performance, relevance and quality of humanitarian response.
  • To learn about local practices and capabilities, as well as strategies used to cope with the crisis.
  • Finally, ensure that, as a result of this dialogue, actions are taken to improve and adapt the response to local needs, and inform those affected.

Participation, as another process to be applied

Over the years and with this understanding of community participation in mind, many tools have been developed. These include repositories of good practice examples, a set of indicators, more specific guidance for Humanitarian Coordinators, tools for integrating the perceptions and opinions of affected people into needs analysis and humanitarian response plans, or methods for auditing the essential humanitarian standard for organizations, among many other things.

However, neither grand declarations have succeeded in transforming reality, nor are tools everything.

Advances in information and accountability to communities

Improvements have been made in obtaining information from individuals and communities affected by an emergency. This information on their perception of the context and the quality or adequacy of the response is fundamental. Moreover, there has also been improvement in the communication of information from organizations to the population.

In this regard, there have also been significant improvements in accountability to affected populations (AAP). Just a few years ago, comments and complaints from affected people were not systematically collected, but today it is the norm. 

Again, however, these changes have not brought about a change in the relationships between the organizations that respond and the populations that are assisted. 

The revolution in community participation is still pending

We have not gone beyond a minimum agreement

What the Grand Bargain has promoted is not a transformative approach. On the contrary, it has been a minimal agreement, purposely imperfect in order to be realistic in its application in even the most complex humanitarian contexts. Traditional humanitarian actors continue to have the power to collect information, filter it, analyze it, interpret it, and thereby decide what humanitarian assistance is offered and how it is offered. At bottom the power dynamics of decision-making have not changed.

The reality is that the organizations are still afraid of what the affected population can say, ask and, above all, decide. Moreover, there is not much incentive beyond consulting on the terms set by these same organizations. What's more, the results of consultations often go nowhere. If the responses to a survey say that humanitarian assistance is not meeting their main needs, or that they feel they cannot influence how it is delivered, what do we do? The logical thing to do is to stop doing surveys and start opening dialogues and participatory mechanisms to evaluate, redesign and replan. However, sometimes it seems that the objective of doing the survey was, precisely, to have a survey done.

Some propose transforming the project cycle to allow for participation in the project.

There are different views on the subject. On the one hand, there are those who think that the revolution was never possible or realistic, given that the timeframes that are handled in humanitarian action are not sufficient for true participation. On the other hand, there are more and more voices that precisely ask for a change in those timelines, increasing the duration of the humanitarian program cycle (among other things), in order to facilitate more multiannual and flexible funding and the inclusion of local and national actors in the processes, so that response plans better integrate the nexus between peace, development and humanitarian action, and, of course, so that the participation revolution that never came to be can be rethought.

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